Slack Integration

Overview

Our Slack Integration allows you to:

1. Connect with the Intelligems Support Team to ask questions in a shared dedicated Slack Channel

2. Access our @intelligems AI Slack Agent to help you analyze data, guide you on test setup, and help troubleshoot any issues you run into

3. Recieve Slack Alerts when key actions or test milestones occur.

How to Connect Intelligems to Slack

1. Navigate to your Integration Settings

2. Find the Slack Integration

3. Click Connect

1. Complete the Authentication Flow

Now you will have a shared dedicated slack channel where you can post questions & have the Intelligems AI Agent or Intelligems Support Team answer them!

You must be a Slack Admin to complete the Slack Connection Process. No Intelligems users have Slack Admin access? Our Team can create a shared dedicated slack channel for you!

Customizing Settings

When you navigate to Settings > Slack Settings, you can customize the AI Support Agent settings & the Alert settings

AI Support Settings

Auto-Respond

When the Auto-Respond Setting is enabled, the AI Slack Agent will automatically respond to any new thread in that slack channel. If you have follow up questions on an existing thread, you'll need to call @intelligems for the AI Slack Agent to answer.

When the Auto-Respond Setting is disabled, the AI Slack Agent will only respond to slacks that include @intelligems

Adding AI Slack Agent to Other Slack Channels

To add the AI Slack Agent to other slack channels:

1. Add the channel in Intelligems

1. In Slack, use the /add command in that same channel

1. Find and select Intelligems

Don't see an "Add Slack Channel" in Intelligems? This is because your Slack Integration was manually created by the Intelligems Team. In order for the Integration to access the rest of your Slack channels, you must have a Slack Admin connect Slack to Intelligems in the Intelligems Platform.

Adding Multiple Brands

Do you have multiple Intelligems accounts? Allow the AI Support Slack Agent to access multiple accounts' data by adding brand(s) & enabling the setting

Alert Settings

Enabling/Disabling

To enable Slack Alerts, toggle the main Alerting setting to enabled

Then enable the specific Slack Alerts in question & press save

To disable a specific Slack Alert, toggle it to disabled & press save

To turn off all alerts, toggle the main Alerts setting to disabled

Alert Definitions

• Revenue Impact Alerts

  • No Orders Alert - Triggered if a test has been live for 1 day with 0 orders

  • No Visitors Alert - Triggered if a test has been live for 1 day with 0 visitors

  • Big Win Detected - Triggered if a test has been live for 7 days with a minimum lift percentage of 10%

• Milestone Alerts

  • Sample Size Gathered - Triggered when a test has been live for at least 7 days and each variant has at least 300 orders

  • Statistical Significance Reached - Triggered when a test has been live for at least 7 days, each variant has at least 300 orders, and the probability to beat control is at a minimum of 90%

  • Runtime Milestone - Triggered when a test has been live for 7 days / 14 days

• Weekly Summary - Each week, it gives an overview of started/completed/paused experiments, tests that have reached Stat Sig, and top performing tests.

• Daily Summary - Each day, it gives an overview of active experiments, orders, visitors.

• Lifecycle

  • Test Started - Triggered when a test has been started

  • Test Paused/Resumed - Triggered when a test is paused or resumed

  • Test Completed - Triggered when a test is completed/ended

Adding Alerts to Other Slack Channels

You can have alerts go into any Slack Channel you want. Simply:

1. Add the Slack Channel in Intelligems

1. Enable the alerts you'd like to see & save

Don't see an "Add Slack Channel" in Intelligems? This is because your Slack Integration was manually created by the Intelligems Team. In order for the Integration to access the rest of your Slack channels, you must have a Slack Admin connect Slack to Intelligems in the Intelligems Platform.

Adding Multiple Brands

Do you have multiple Intelligems accounts? Get Alerts from multiple accounts by adding the brands & enabling the setting

Disconnecting/Reconnecting

To disconnect your Slack Integration from Intelligems, in your Slack Settings > select disconnect

To reconnect your Slack Integration, in your Slack Settings > select reconnect