Getting Started with Post Purchase Upsells

A complete guide to using Intelligems Post Purchase Upsells to present targeted product offers immediately after checkout.

Post purchase upsells are currently in beta! If you'd like early access, please request so here.

What Are Post Purchase Upsells?

A post purchase upsell is an offer shown to a customer immediately after they place an order. Because the customer has already committed and their payment details are saved, accepting an upsell requires just one click — no re-entering payment info, no interrupting the checkout flow.

In Intelligems, you can create, customize, target and A/B test post purchase offers — all within the same platform you use for pricing, content, and checkout experiments. No extra apps, no fragmented data.

Here's the end-to-end flow:

1. A customer completes checkout on your store.

2. Intelligems evaluates your active post purchase offers against the customer's order and any targeting rules you've set.

3. A matching offer is displayed as a clean, on-brand upsell page.

4. If the customer clicks accepts an upsell, the product is added to their existing order — no new checkout required.

5. Revenue from accepted upsells is tracked in Intelligems and attributed to the correct offer or A/B test variant.

Why Post Purchase Upsells?

The order confirmation page is a uniquely high-intent moment. The customer just said yes to your brand. Post purchase upsells let you capitalize on that momentum to increase average order value without disrupting the purchase experience.

Key benefits:

• Increase revenue on orders that have already been place

• Reach customers at peak purchase intent — commitment is already made

• One-click add-to-order removes all payment friction

• Keep everything in Intelligems — replace standalone upsell apps

• A/B test offers, products, messaging, and discounts with trusted analytics

What You Can Test

Because post purchase upsells are built into Intelligems' experimentation framework, everything is testable:

• Which products convert best as upsells

• Discount level — percentage off, fixed amount, or no discount

• Offer headline and description copy

• Button text and call-to-action framing

Post purchase upsells use a separate pricing mechanism from Intelligems price tests. You cannot run a price test on the upsell product price itself, but you can test discount levels as part of your offer configuration.

How to Access Post Purchase Upsells

You can find the Post Purchase Upsells feature in your Intelligems dashboard:

1. Log into your Intelligems account

2. Navigate to the "Post purchase" section in the lefthand navigation

3. Click the type of modification you'd like to create